Terms & Conditions

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Terms & Conditions - Warehouse, Delivery, and Cancellation

Agreement to Terms and Conditions
It is agreed that the Company’s Warehouse Receipt Terms and Conditions shall govern all dealings between Miami Furniture Assembly Svcs (“Company”) and the Customer for all warehousing and storage services. and may be amended by Miami Furniture Assembly Svcs from time to time without notice. In the event of any conflict between these printed Terms and Conditions and the electronically published version, the electronically published version shall control. This Warehouse Receipt does not cover or apply to any rights, obligations, terms, or conditions of freight forwarding, customs brokerage, or other services that Miami Furniture Assembly Svcs has provided or may provide; those separate services shall be governed by their respective Terms and Conditions.

Disclaimer:
Furniture can be bulky. Neither we nor the carrier will be responsible for costs or delays due to insufficient clearance for items to be delivered. Please measure all stairwells, hallways, doorways, and elevators to ensure adequate clearance. When the carrier calls to schedule delivery, advise them of these dimensions and of any other relevant conditions at your property, such as steep or winding driveways or long flights of stairs. Customers are responsible for all measurements. Delivery and return handling charges are non-refundable if merchandise does not fit. There will be a 40% merchandise restocking fee. Remote or inaccessible locations may cause a delivery surcharge or may require acceptance of delivery at an alternate accessible location. In some remote areas, delivery services may not be available.

1. Receiving & Deliveries:
a. Curbside Delivery: Your items will be delivered to the back of the truck. YOU are responsible for unloading from the truck, final delivery to your location, installation of the product, and removal of debris. The truck driver is not obligated to help unload once the product is moved to the back of the truck. Many furniture items weigh 100–1,000 lbs. You will need at least two people able to lift these weights at the time of delivery. If you are unprepared, unable, or refuse to unload the product, and the shipper must return later, a significant charge will be assessed by the shipping company. Please contact customer service for pricing details and options.

b. Inside Delivery: For an additional fee, you may choose to have products delivered inside your home. Most large items ship with our “White Glove Service,” which includes delivery inside your home to the room of your choice (on the first floor). This service includes inside delivery but not assembly, unless specifically purchased. Unpacking and assembly are your responsibility unless you have purchased assembly services. Please contact customer service for pricing and options.

c. Furniture Not Fitting: If the furniture does not fit into the room or home, the delivery service will not return the merchandise without authorization from Miami Furniture Assembly Svcs. In this case, the customer is responsible for freight costs both ways and a 30% restocking fee.

d. Inside Delivery and Installation: For an additional fee, this service includes inside delivery as above, installation of the products, and removal of debris. Contact customer service for pricing and options.

e. Refused or Canceled Orders: Orders refused without prior notice or canceled after the product is in transit will incur both the outbound freight charges to the customer’s home and the return freight charges back to the warehouse.

f. Responsibility for Merchandise Received at Warehouse: Miami Furniture Assembly Svcs LLC is not responsible for merchandise shipped to our warehouse from any vendors or carriers. Due to the exchange of hands from the point of origin, port, carrier, and then to our warehouse, merchandise may have received damage prior to arrival. Upon arrival, merchandise is unloaded via forklift and stored on racks. Merchandise is opened for inspection at the site location. If an item is damaged, we will notify the vendor and submit pictures of the damage. The vendor is responsible for reporting damage to the shipper. For an additional fee, we can open all boxes upon arrival, inspect, and re-tape them; these fees are associated with labor costs and help with timely claim submission.

2. Storage:
a. Miami Furniture Assembly Svcs agrees to receive, store, and release Goods in accordance with the Customer’s reasonable instructions.

b. If original palletization of Goods must be broken down for storage, Miami Furniture Assembly Svcs is authorized to do so without further notice.

c. Goods may be stored at any Miami Furniture Assembly Svcs warehouse location, at the Company’s discretion. Ten (10) days’ notice will be provided to the Customer before moving Goods to another warehouse operated by Miami Furniture Assembly Svcs, at the Company’s expense.

d. Additional services requested by the Customer will incur extra handling charges, including but not limited to pulling Goods for distribution, physical inventory, or any services not included in the quoted monthly storage charge.

e. Termination of Storage: Miami Furniture Assembly Svcs may terminate storage and require removal of Goods by giving thirty (30) days’ advance written notice. Customer must pay all charges due and remove Goods within the stated period. If not removed, Miami Furniture Assembly Svcs may exercise its rights under applicable law, including selling the Goods.

f. After several attempts to contact the Customer (by email or landline), Miami Furniture Assembly Svcs is not responsible for any damages to Goods stored at our warehouse facility after 30 days. After 60 days, the Customer may be liable for storage fees up to $55 per day until the item is picked up or delivered.

g. Freight not accepted or claimed by the consignee or undeliverable due to errors or omissions, or with no disposition instructions within 90 days of arrival, shall be considered unclaimed/abandoned.

3. Customer’s Warranties & Tender for Storage:
a. Customer warrants that Goods are properly marked, packaged, labeled, and fit for handling and storage. Miami Furniture Assembly Svcs will not accept Goods deemed unsuitable for movement or storage.

b. Customer must provide, at or prior to delivery, a manifest showing marks, brands, or sizes to be separately accounted for, and the class of storage desired, if applicable.

c. Receipt and delivery of a LOT (or partial LOT) is made without subsequent sorting unless by special arrangement and subject to a charge.

d. Hazardous Materials: Unless otherwise disclosed in writing and accepted, Customer warrants that Goods are not hazardous or dangerous. If hazardous materials are delivered and accepted, this will be noted. Customer is responsible for compliance with applicable regulations, accurate classification, and provision of all safety information. If Customer breaches these warranties, Miami Furniture Assembly Svcs may destroy or remove the Goods without notice and Customer will be liable for all associated costs and indemnify the Company.

e. Customer must supply all information and documents necessary to comply with all laws and for the safe and proper warehousing, handling, storage, and transportation of Goods. Failure to do so will result in indemnification of Miami Furniture Assembly Svcs for all consequences.

f. Customer warrants compliance with all applicable laws, including customs, import/export, and anti-corruption laws.

4. Payment Terms & Collection Expenses:
Warehousing and storage accounts are due and payable monthly, in advance. Miami Furniture Assembly Svcs will issue a monthly statement in advance; Customer must pay within 3 days of the invoice date unless otherwise agreed in writing. Invoices not paid within 3 days will be subject to a late fee of $20 per day or the maximum allowable by law. If Miami Furniture Assembly Svcs must use a collection agency or attorney to collect unpaid amounts or enforce lien provisions, the Customer is responsible for all collection agency fees, attorney fees, and court costs, whether or not litigation is filed.

5. Cancellation of Service Policy
Deposit Payment:
If the Client cancels the scheduled project after payment of a deposit of 60%, Miami Furniture Assembly Svcs LLC will refund 50% of the deposit. The remaining 10% of the total quoted amount is non-refundable.  This fee will be retained by Miami Furniture Assembly Svcs LLC to cover the quote preparation time, restocking fees for merchandise purchased for the project, truck rental deposit fees, and resources invested in project preparation. Please allow 7 to 10 business days for all refunds. 

Paid in Full Service:
If the project has been paid in full and is canceled by the Client prior to a 72-hour period before the scheduled service date, a 10% fee of the total quoted amount will apply.  This fee will be retained by Miami Furniture Assembly Svcs LLC to cover the quote preparation time, restocking fees for merchandise purchased for the project, truck rental deposit fees, and resources invested in project preparation. Please allow 7 to 10 business days for all refunds. 

6. Lien Rights:
Miami Furniture Assembly Svcs shall have a lien on Goods and Services tendered by the Customer and any property belonging to the Customer in the Company’s possession, custody, or control for all charges, advances, or amounts of any kind due under this Warehouse Receipt or any prior or subsequent invoices. Miami Furniture Assembly Svcs may refuse to surrender possession until all charges or debts are paid. If unpaid for 30 days after demand, the Company may sell the Goods at auction or private sale and apply proceeds to amounts owed. Customer remains responsible for any outstanding deficiency.

7. Liability:
a. Miami Furniture Assembly Svcs shall not be liable for any loss, destruction, or damage to Goods except where such loss could not have been avoided with reasonable care. The Company’s duty of care does not extend to providing a sprinkler system at the warehouse.

b. Miami Furniture Assembly Svcs is not liable for any loss or damage caused by:

• Acts of God; public authorities; strikes; labor disputes; weather; equipment failures; cyber attacks; civil commotions; hazards of war; terrorism; acts or omissions of customs or quarantine officials; acts of carriers; the nature of the freight; defects of goods; inherent vice; perishable qualities; fires; weather; floods; wind; storm; moths; public enemies; or other causes beyond its control.
   
• Fragile articles injured or broken, unless packed and unpacked by the Company’s employees.
   
• Pilferage or theft unless caused by the Company’s failure to exercise ordinary care.
   
• Concealed damage, or for losses due to concealed damage.
   

c. Miami Furniture Assembly Svcs is not responsible for loss or damage to documents, stamps, securities, artwork, heirlooms, jewelry, or other high-value items unless agreed in writing.

d. No Consequential Damages: Miami Furniture Assembly Svcs is not liable for any special, incidental, consequential, statutory, or punitive damages, including but not limited to loss of profits, market, income, attorneys’ fees, wrong delivery, or property damage, whether or not the Company knew such damages might occur.

8. Notice of Claim and Filing of Suit:
a. Miami Furniture Assembly Svcs is not liable for any claim for loss, damage, or destruction of Goods unless filed in writing within fifteen (15) days after the Customer knew or should have known of such loss or damage.

b. Time Bar: Any lawsuit or claim must be commenced within thirty (30) days after the Customer knew or should have known of the loss or damage; otherwise, the claim is forever waived.

9. Notices:
All written notices may be transmitted by any commercially reasonable means providing a delivery receipt and must be directed to the Company and Customer at the addresses listed on the Warehouse Receipt unless otherwise instructed in writing.

10. Governing Law:
This Warehouse Receipt is governed by the laws of the State where the Company’s warehouse is located, without regard to conflict of law principles.

11. Merger, Waiver, Severability:
This Warehouse Receipt constitutes the entire understanding between the Customer and the Company regarding storage of Goods and services provided. It supersedes all prior negotiations or agreements. It may not be modified except in writing by both parties. If any provision is held unenforceable, the remainder shall remain in effect. Failure to insist upon strict compliance does not waive future compliance.

12. Headings:
Headings are for reference only and have no legal effect.